Ground shipping is free for all orders over $100 shipped within the contiguous United States. However, due to the high cost of shipping to Hawaii, Alaska, and US Territories, an additional shipping and handling cost is applied to these areas. This charge varies depending on where the package is being shipped and the exact cost is calculated and displayed during the checkout process before an order is completed. Overnight, 2 Day, and 3 Day shipping options are not eligible for free shipping.
Orders are generally processed within 24 hours and shipped within 48-72 hours from the time payment is received. Orders placed on weekends or after 3pm EST will be processed on the next business day. Customers will receive an order confirmation email that includes a summary of their order, along with the shipping address for the order. If an error is found in the shipping address, please contact us at 1-888-419-8496 as soon as possible and our customer care team will do their best to update your order with the correct shipping information or intercept the package and correct the destination if it has already shipped.
We will gladly ship your product to Canada; however, these orders are not eligible for free shipping and may be subject to customs fees, taxes, or duties. These fees are not determined until the product crosses the border; therefore, these costs are the responsibility of the customer. Our shipping and handling cost does not include any of these fees.